Rahul & Ruberto’s team over at Peach Payments were growing at a rapid rate pre-COVID. As the pandemic emerged they experienced uncertainty just like the rest of us: will the growth rate slow or disappear altogether? As it turned out, with each wave of the pandemic, society grew more dependent on online shopping. This led to a 600% increase in customer acquisition over the second quarter of 2020. Let’s be honest: nobody projects this kind of growth, even in the most optimistic of forecasts. Suddenly, the team needed to scale up every part of the business to deliver the same quality of service to existing and new customers alike. A pressing need to scale is a fabulous problem to have, which is why the existing investors injected more capital into the operation without hesitation. It’s all about the people Rahul shared his view that the greatest wins are all related to the team. Convincing and persuading the right people, like Ruberto, to join the team at the right time effectively makes his job (and everyone else’s) a whole lot easier. Diversity and trust go hand in hand when hiring for growth. Peach Payments’ wins in this regard have come with a fair share of challenges, each one a golden learning opportunity which they’ve used to further improve how they do what they do.