Tesco is a British multinational groceries and general merchandise retailer with headquarters in Welwyn Garden City, Hertfordshire, England.
It is the third-largest retailer in the world measured by gross revenues and the ninth-largest retailer in the world measured by revenues.
Tesco’s Packaging Design team, responsible for Tesco’s own branded product packaging, had a requirement for a workflow management system to help them with handling their packaging projects – starting from conception up until it ends up on shelves in the store.
The software is operated by various external partners including design agencies, suppliers and printers - as well as internal stakeholders which includes the likes of product development managers, brand and design teams as well as technical managers. The system serves as a repository of assets and guidelines, but most importantly it streamlines the artwork approval process and its multiple phases from conception to production.
Performance and Reliability Issues
New Design Required
Cloud Migration Required
Better User Experience
New Features & Functionality
- 15,000 artwork projects a year are approved within the system.
- Unlimited number of users have access to the platform, which brings scale at no additional cost.
- Since optimisation of V3 to V4, the number of support tickets decreased significantly.
- Since the Azure migration, the system is much more reliable and runs significantly faster.
- Over 550 users utilise the system on a weekly basis.
CI and CD environment
Early 2000 to 2009
First version of the system has been developed
Haefele worked on developing new modules for the system offering on-going support
Modernisation from V3 to V4 began
Migration of the system to Microsoft Azure
Continuous support and optimisation as well as implementation of new customised features.
The team has been scaling back or up, depending on the phase of the project.
The current team consists of 2 Business Analysts, 6 developers, 1 tester and a 2-person user support team.