What we do
Security, Infrastructure & Licensing
Keeping your Microsoft estate secure and cost-effective takes clarity and control. As a Tier 1 Microsoft Cloud Solution Provider, we deliver Security, Infrastructure & Licensing expertise across Microsoft 365, Azure, and Copilot, tightening security, optimising licensing, and embedding governance from day one. Our technical rigour and managed services give you predictable costs and clear ownership.
We build really powerful digital tools.
Managing a Microsoft estate is complex, from licensing and costs to security, patching, and adoption. With 100+ certified engineers and oversight of 500+ subscriptions, we have the scale to keep environments secure, optimised, and running smoothly. We right-size licences, consolidate CSP billing, configure Azure landing zones, and set clear identity and data guardrails.
Our team runs security assessments, embeds FinOps for cost control, delivers offshore RMM, and manages Microsoft 365 Copilot readiness, pilots, training. The result is governance and support that bring confidence, clarity, and predictable costs, without adding overhead to your teams.
Why choose us for Security, Infrastructure & Licensing?
Clarity, cost control & licensing made simple.
Licensing and cloud spend shouldn’t be guesswork. We review usage, right-size subscriptions, and set dashboards, budgets, and alerts to keep costs predictable.
As a Tier 1 CSP, we consolidate billing and support, run complimentary licensing audits, and unlock Microsoft funding and Premier Support, helping you cut waste, accelerate pilots, and control spend.
Secure & governed by design.
We embed Microsoft security and governance standards from day one, from Azure landing zones, RBAC, and Conditional Access to baseline policies with monitoring, audits, and incident response as you grow.
Our managed services, powered by BEAK AI for observability and FinOps, catch risks early, keep patching and telemetry visible, and resolve issues before they escalate.
A holistic Microsoft partner, managed at scale.
You get more than a support vendor, you get a partner who covers Security, Infrastructure, Licensing, Copilot adoption, cloud development, and data analytics.
With 100+ certified engineers and 500+ managed subscriptions, we deliver consistent service with clear runbooks. Backed by iLink’s global strength and Microsoft alignment, we help you modernise securely and manage with confidence.
Projects we see often
Running a Microsoft estate brings no shortage of moving parts, from security threats and rising costs to complex licensing and governance gaps. We help organisations cut through that complexity with structured audits, cost optimisation, managed services, and advisory support.
Security Audits & Assessments
Cyber risk evolves daily, making regular security audits essential. We run structured assessments across Microsoft 365, Azure, and hybrid environments to highlight vulnerabilities, misconfigurations, and compliance gaps.
Each audit comes with clear fixes and a prioritised remediation plan. By combining Microsoft’s security baseline with our own experience across regulated industries, we help clients reduce risk exposure and stay aligned with governance and compliance standards.
Cloud Cost Optimisation
Cloud costs can spiral quickly without the right controls. We help organisations bring clarity and efficiency by analysing current spend, rightsizing workloads, eliminating unused resources, and applying reserved instances or savings plans.
With FinOps embedded into the process, you get transparent cost visibility, proactive monitoring, and practical recommendations to keep spend predictable, without sacrificing performance or scalability.
Managed FinOps
Managing cloud finances isn’t a one-off, it requires ongoing discipline. Our Managed FinOps services deliver continuous monitoring, reporting, and optimisation of your cloud environment.
We combine dashboards, automated alerts, and expert review to ensure usage stays efficient, budgets stay on track, and funding opportunities are surfaced. The result is a financial model for your cloud estate that grows sustainably alongside your business.
Governance Advisory
Cloud adoption brings opportunity, but also risk if governance isn’t in place. We help clients design sensible, enforceable policies from the start, defining landing zones, RBAC roles, data loss prevention (DLP), and environment structures (Dev/Test/Prod).
By embedding governance into Azure and Microsoft 365, we ensure your environment remains compliant, secure, and manageable as it scales. Our advisory leaves you with a clear playbook, aligned to Microsoft best practices, that reduces sprawl and keeps growth tidy.
Managed Services – Offshore RMM
Managing infrastructure at scale requires constant vigilance. Our offshore Remote Monitoring and Management (RMM) services cover the essentials, asset management, vulnerability management, incident response, patching, infrastructure monitoring, and remote assist.
With a certified 24/7 support team, we keep your Microsoft environment secure, compliant, and running smoothly, while reducing the operational burden on your in-house teams. Clients benefit from faster response times, proactive monitoring, and predictable costs backed by enterprise-grade processes.
Microsoft Licensing & CSP
Licensing can be one of the biggest pain points in running a Microsoft estate, from high subscription costs and under-utilised licences to confusing SKUs, billing, and compliance models. As a Tier 1 Microsoft Cloud Solution Provider (CSP), we simplify the process. Our services include complimentary licensing audits, competitive pricing, and billing consolidation across your Microsoft estate.
We help you avoid overpaying, unlock access to Microsoft Premier Support, and even secure Microsoft funding to offset project costs. The result: a single, trusted partner for cloud licensing that reduces complexity, cuts waste, and ensures your organisation is always right-sized and compliant.
Let's get to work
We’d love to set up a call to understand your current challenges and share some of our learnings to help you on your journey. Reach out and we’ll be in touch within 24 hours.
Our tech stack
We build using trusted, modern technologies that support scalability, performance, and seamless integration.
C Sharp
Microsoft Azure
SQL Server
Angular
React
Blazor
Together with iLink Digital
Together with iLink, we combine Haefele’s hands-on delivery and local client focus with iLink’s scale as a Tier 1 CSP, Azure Expert MSP, and Microsoft Managed Partner. That means clients get end-to-end coverage, from licensing audits and cost optimisation, to security governance, managed services, and Copilot adoption, delivered with the confidence of a partner who manages 500+ Microsoft subscriptions and 100+ certified engineers every day.
100 +
Certified Support Engineers
500 +
Managed Subscriptions
iCOP — Intelligent Cloud Cost Optimization
iCOP, iLink Digital’s Intelligent Cost Optimization Platform, helps organisations bring clarity and control to their cloud spend. By analysing usage patterns, it surfaces the highest-impact savings opportunities first, automates fixes where possible, and provides clear workflows for follow-up actions. With full transparency, ownership tracking, and real-time reporting, iCOP ensures savings don’t just get identified, they get realised. The result is a practical way to keep cloud costs predictable, efficient, and continually optimised.
BEAK AI — Unified RMM, FinOps & AIOps
BEAK AI is iLink Digital’s AI-driven observability and operations platform, designed to replace the sprawl of overlapping monitoring and management tools. By unifying RMM, FinOps, and AIOps in one intelligent layer, BEAK helps organisations cut costs and complexity while boosting resilience. AI agents automate monitoring, triage alerts, and optimise cloud spend in real time, reducing ticket volumes and speeding up resolutions. The result is lower licensing and infrastructure costs, streamlined IT operations, and clearer visibility across your entire environment, with some clients seeing up to 65% cost savings when paired with iLink’s Managed Services.
Our Microsoft Partnership
We’ve worked closely with Microsoft technologies for years, from Azure and .NET to Power Platform and Fabric. As a recognised partner, we stay ahead of the curve and bring that knowledge into every project, helping you build better, faster, and with confidence.
20+
years of partnership
9x
Microsoft Partner of the Year
500+
certifications across our tech stack
3000+
consultants globally
